FAQ

Ordering

1. How can I place an order for custom t-shirts and polos?

To place an order, simply navigate to our product catalog, choose the desired product, select your size, and click decoration method then upload your design. You can also contact our design team for assistance.

2. What customization options are available?

You can personalize your t-shirts and polos with custom text, graphics, images, and even choose from various garment colors. Our online design uploader make the process easy.

3. What is the pricing structure for custom t-shirts and polos?

Pricing varies depending on the product, quantity, and level of customization.

4. How do I upload my own design for customization?

To upload your design, click on the "Drag & Drop" button and then select your design to upload.

5. Can I get a sample before placing a bulk order?

No, but you may qualify to receive a free polo with your companies embroidered logo.

6. What is the minimum order quantity for custom products?

We accept orders in a wide range of quantities. Some products may have minimum order requirements.

7. What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure online payment processing through trusted platforms.

8. How long does it take to receive my custom t-shirts or polos?

Delivery times vary based on the quantity, customization level, and shipping method you choose. Typically, orders are processed within 9-15 business days, with shipping times varying depending on your location.

9. Can I track my order once it's been shipped?

Yes, you will receive a tracking number once your order is shipped. You can use this number to track the delivery status of your package.

10. What is your return and exchange policy?

Please review our Returns and Exchanges page for detailed information on our policy, including eligibility, timelines, and instructions for returning or exchanging products.

11. Do you offer discounts for bulk orders or regular customers?

Yes, we offer special discounts for bulk orders and have loyalty programs for regular customers. Contact our customer support team for more information on discounts and promotions.

12. How can I contact customer support for assistance?

You can reach our customer support team through our Contact Us page. We're here to help with any questions or concerns you may have.

We hope these FAQs have provided you with the information you need to make your shopping experience enjoyable and hassle-free. If you have any further questions, please feel free to reach out to our dedicated customer support team.

 

Shipping/Delivery

We offer free expedited production on all orders for your first year of partnership with NufCed. From order to delivery, it will take 9 business days on average.

The expected delivery date is shown on the product page and we will send you updates along the way!

 

We Guarantee

When you partner with NufCed, we guarantee delivery by the dates we provide. Never be caught off guard again with NufCed serving you!

Book Now: https://calendly.com/nufced-ernie

 

Pricing/Fees

No hidden fees, no surprises. Simple, streamlined pricing.

Screen Printing: first side/design is included in the product price. Go nuts with images, words, colors - we can handle it! [$2.99 per additional side]

Embroidery: first side/design is included in the product price [size: 1" x 2"]

Small (1" x 2") ~3,000 stitches = $1.99

Medium (2.5" x 2") ~6,000 stitches = $4.99

 Large (4" x 2") ~10,000 stitches = $8.99

 

More Products?

We work with most major brands and offer more than what is shown on our website. Chat with us on the bottom right of your screen so we can serve you!

Return Policy

We offer a 100% refund within 24 hours (before design approval) and 0% for completed orders.

Due to customized apparel, we don't authorize returns on post-production items.

Example A: you purchase 100 branded shirts with your logo printed on them. If we have already begun printing your logo on them, we cannot authorize a return as the product is unique to YOU.

Example B: you purchase 100 branded shirts, but have not approved the mockup. In this case, please email info@NufCed.co for assistance in obtaining a 100% refund.

 

We hope these FAQs have provided you with the information you need to make your shopping experience enjoyable and hassle-free. If you have any further questions, please feel free to reach out to our dedicated customer support team.